Patient Record
Capstone P roject
Warehouse Streamlined - logistics & SCM
𐙚𓏲⋆ ִֶָ ๋𓂃 ⋆ᡣ𐭩
About - a place where carpet receiving/inventory via application.
This project was initiated to transform Jaipur Rugs' manual and time-consuming carpet inspection process within its warehouses. Our core objective was to enhance data recording efficiency and accuracy, leading to significant improvements in overall warehouse productivity and quality control.
Timeline
5-7 weeks
Role
UX Designer (co-designer)
Tools Used
Figma, Google Docs, Google Forms, Adobe XD
Short turnaround
UNDERSTANDING PROBLEM STATEMENT
CURRENTLY, THE PROBLEMS IDENTIFIED
Jaipur Rugs' manual carpet inspection and data entry hindered warehouse operations, causing:
Before digitization, the manual process for inspecting and recording carpet details was characterized by:
Manual Inspection Process
Time-consuming
Operational Inefficiencies
Documentation Irregularities
Bureaucracy and Communication Delays
Traditional Process Flow
CLARIFYING QUESTIONS
Early in the project, key clarifying questions were addressed to define the scope and objective.
To define the project's direction and scope, I focused on clarifying 4 key areas::
Business Goal
Saving operations and resource cost
Target Audience
Quality Supervisors & Warehouse Managers
Design Requirements
A non-frictional and process-abiding tablet application



We want to do exactly?
Improving Accuracy and Efficiency in Warehouse Operations
In an era demanding swift and accurate supply chain operations, Jaipur Rugs faced significant bottlenecks in its warehouse. Quality supervisors, relying heavily on manual carpet inspection and data entry, found themselves trapped in a time-consuming and error-prone process.

This led to pervasive issues like inaccurate records, operational inefficiencies, documentation irregularities, and communication delays. Supervisors desired a more streamlined and accurate workflow but lacked the tools to achieve it effectively.

Thus, we conceptualized a tablet application to empower them with a precise, efficient, and user-friendly solution to maintain optimal warehouse productivity and quality control.
DESIGN PROCESS
As an experience designer, I was responsible for both startegies & visual design !
Discover
Define
Ideate
Design
Test
In the Research & Discovery phase, I spearheaded a user-centered deep dive,meticulously breaking down the journey to master both the existing process and intricate user needs.
Patient summary dashboard
THE OUTCOME
Prioritizing context over breadth of information
IMPACT
Revolutionizing Warehouse Operations: Precision & Efficiency in Carpet Inspection
Unifying digital processes for streamlined inventory management.

This transformation brought together digital inspection, real-time data sync, and improved communication, leading to tangible gains in productivity and quality control within Jaipur Rugs' warehouse operations.
REFLECTIONS
✎ ᝰDiving into Designs with No Industry Knowledge
One of the most challenging aspects of this project was entering a new design space within the carpet manufacturing and warehouse logistics industry. Initially, I lacked contextual knowledge, which posed challenges. However, this unfamiliarity turned into an opportunity for growth. I realized the importance of becoming intimately familiar with the specific design space I was operating in. Learning more about Jaipur Rugs' unique challenges empowered me to make informed design decisions, emphasizing the value of domain expertise for a designer.F
𝄞⨾𓍢ִ໋ Speaking up for design
The nature of this project was very stakeholder-centric. Advocating for user-centered design principles and specific process changes, especially given the existing manual workflows, was crucial. Using user feedback and identified pain points as a drive for design work sometimes required strong advocacy. While the company had many areas for improvement, having championed certain design decisions and process optimizations significantly improved the quality of the solution and the efficiency of the project team.
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Let 's keep in touch !
Sakshi Harbhajanka - © 2025
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